Privacy Policy

Last updated: 21 October 2025

Who we are

Autobus ("we", "us", "our") operates the autobus.com.au website. This Privacy Policy explains how we collect, use, and protect your personal information.

What information we collect

When you visit our website or sign up for our services, we may collect:

  • Contact details: Your name, email address, and phone number

  • Account information: Login credentials and preferences

  • Usage data: How you interact with our platform, including pages visited and features used

  • Technical information: IP address, browser type, device information, and cookies

We only collect information that's necessary to provide and improve our services.

How we use your information

Your information helps us:

  • Deliver the services you've signed up for

  • Communicate with you about your account and updates

  • Improve our platform based on how you use it

  • Respond to your questions and support requests

  • Comply with legal obligations

We don't sell your personal information to third parties. Ever.

Data storage and security

Your information is stored securely on servers located in Australia. We use industry-standard encryption and security measures to protect your data from unauthorised access, disclosure, or destruction.

While we take reasonable steps to protect your information, no method of transmission over the internet is completely secure. We can't guarantee absolute security, but we're committed to protecting your privacy.

Who we share your information with

We only share your information when necessary:

  • Service providers: Third-party tools that help us run our platform (like hosting providers and email services)

  • Legal requirements: When required by law or to protect our rights

  • Business transfers: In the event of a merger, acquisition, or sale of assets

All third parties we work with are required to protect your information and use it only for the purposes we specify.

Your rights

You have the right to:

  • Access the personal information we hold about you

  • Correct any inaccurate or incomplete information

  • Request deletion of your information (subject to legal requirements)

  • Opt out of marketing communications at any time

  • Lodge a complaint with the Office of the Australian Information Commissioner

To exercise any of these rights, contact us at boris.cherny@autobus.au.

Cookies

We use cookies to improve your experience on our website. These small files help us remember your preferences and understand how you use our platform.

You can disable cookies in your browser settings, but this may affect some features of our website.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we'll post the updated version here and change the "Last updated" date above.

If we make significant changes, we'll notify you via email or through a prominent notice on our website.

Questions

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Email: boris.cherny@autobus.au
Address: 2 Braeside Drive, Braeside, VIC, 3195, AUS

This policy is governed by Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles.